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MIGROS

The Migros Group is the largest retailer in Switzerland and is the country’s biggest private employer with over 99,000 employees. Migros is owned by a federation of 10 regional cooperatives with over 2 million members.

They operate the core business of the Migros Group – retail. Today, a large part of its seafood comes from sustainable sources. One important step towards achieving this goal was that the retailer has decided to change the whole of its own brand tinned range to pole-and-line caught skipjack tuna. Referred to as “der orange Riese”, the orange giant, Migros is Switzerland’s largest retail company. With their entire tinned own brand range being pole-and-line skipjack, this is a retailer you can trust.

The Migros-Genossenschafts-Bund (MGB) coordinates the activities of Migros, determines its strategy and represents the Migros Community to the outside world. As a Migros service provider, it is responsible for covering the needs of the regional Cooperatives through a system of combined purchasing and production, as well as by establishing or acquiring participatory interests and subsidiary companies of all kinds.

Client

Migros (MGB)

TIMEFRAME

Nov. 2018 – Dec. 2020

covered region

Switzerland

Challenge & Solution

1
Identify Indirect Procurement Spend throughout the entire organization
2
Define, implement, and monitore procurement governance and processes to avoid maverick buying
3
Definition, evaluation, selection, and implementation of Source-to-Contract (S2C) solution & processes

Result Driven

Role:
Head of Indirect Procurement

Spend responsibility:
4b+ CHF

Managerial responsibility:
19 FTEs

Geographical organizational coverage:
Switzerland

  • Implement best-of-breed procurement organization
  • Assess and build spend transparency and governance
  • Source-to-Contract system assessment, selection, and implementation (incl. process design)
  • Design, implementation, and lead of a group-wide lead buyer organization
  • Procurement Governance implementation

RESPONSIBILITY

0
+
mCHF Spend
0
Headcount
PetrH
Petr Hurab
Selecta Group
Group Procurement Manager Controlling & E-Sourcing

It was my honor to work with Claus. He is a person you can trust. His fast understanding of organisation setup, ability of identifying gaps and bringing solution is exceptional. I was also impressed by his technical expertise in P2P solution. He always sees the big picture and focuses on the topics which really matter. The last but not least, it was fun to work with him.

TjerryS
Tjerry Sanders
Selecta Group, NL
Group Coffee Solutions & Equipment Manager

Having worked with Claus was a great experience. His unique methods, excellent knowledge and experiences are the base to success. I appreciate the structure, energy, dedication, and daily cadence he is using to execute complex projects.

AnnaH
Anna Holubyeva
Selecta Group
Group Leader Category Management

I am thrilled to recommend Claus as an exceptional leader in global procurement. His visionary approach, blended with a unique harmony of curiosity, empathy, and decisiveness, sets him apart. Claus has a great history of building super teams and making big changes happen. He’s ready for any top job in the global procurement world.
As his team colleague, I am grateful for the invaluable lessons learned, and I look forward to the possibility of collaborating with him again in the future.

CatherineK
Catherine Knopp
MIGROS
Indirect Procurement Manager

I have the pleasure to work with Claus for the Migros ZH while I am based in Geneva.
I appreciate his :
– Leadership
– Enthusiasm
– Talent for organization
– Ability to hear, taking into account new proposals and/or negotiate against them if needed
– Sens of company-structure for procurement
– Team management
– Culture and change management

ThomasS
Dr. Thomas Siems
Capgemini Outsourcing CE
Director Automotive & Manufacturing

Herr Triolo hat in seiner Zeit bei Capgemini Outsourcing GmbH den Bereich Procurement geleitet und war in dieser Funktion auch eine extrem wertvolle Unterstützung in der Anbahnung von Outsourcing Deals, bei denen oftmals Partnerfirmen und Lieferanten in die Dienstleistung bzw. für ein Angebot eingebunden werden sollten. In dieser Konstellation übernahm Herr Triolo dann sehr erfolgreich die Verhandlungsführung mit den entsprechenden Partnern bzw. Subunternehmern.

OliverS
Oliver Schwarz
Capgemini
Head of Business Development Outsourcing Central Europe (Member of the Executive Board)

Claus is very senior and professional in his role. I enjoyed work with him very much.

AndreasH
Dr. Andreas Hoss
IBM
IBM Alliance Leader, DACH Germany Austria Switzerland at Juniper Networks

I have worked together with Claus as the head of procurement at Capgemini Outsourcing organization. Claus was excellently focussed on our joint cooperations between IBM and Capgemini and we could achieve major winback success at various customer situaitons.
He was showing tremendous analytical and practical capabilities in structurizing our business. It really was a very professional experience working together with Claus, who I recommend fully as a partner of trust.

ChristopfVG
Christoph von Gamm
Capgemini
Director of Business Development

Claus is a highly focused Procurement leader who can do both strategy as well as tactical negociations. He knows how to deal with partners so they just do more for the money. Besides, I appreciate Claus friendly attitude.

Wolf-DieterV
Wolf-Dieter Vick
Capgemini
Senior Process Manager

Claus is a prudent business manager who is doing nearly everything for the benefit of the company, taking into account the interests of the customers and his colleagues. We worked together successfully on various projects.

MartinaH
Martina Hager
GE Healthcare
Order Management Specialist

I have worked with Claus during my time with GE as Order Management Specialist. In his role as Strategic Sourcing Leader Claus was managing the supplier contracts. Based on his clear strategic vision, his strong negotiation skills and his excellent communication he managed to clearly prioritize projects, reduce costs and improve delivery performance during a quite challenging time. I have experienced Claus as a reliable and dynamic colleague, always responsible and result-oriented. Thanks to his strong interpersonal skills he has and maintains great relations to co-workers, customers and suppliers. It would be a pleasure to work with Claus again.

DaveC
Dave Chappell
Global Sourcing Manager

Claus was a key member of the product sourcing team in Europe He provided sourcing leadership to new product introduction to meet customer needs and deliver productivity. This included direct supplier strategies and negotiations.

LucentL
卢山 Lucent
GE Healthcare
Asia Sourcing Manager

Claus is a diligent, responsible and result-oriented person. He can always generate good ideas to crack nuts. In a multinational working environment he well embraced different cultures and played a very valuable role to assist global team to deliver results. It is my pleasure to work with him.

NatashaA
Natasha Avila
GE Healthcare
EMEA Services Operations Manager

Claus was very dynamic and full of initiative, understanding and embracing quickly the requirements of the internal customer. It was a pleasure working with Claus.

MartinV
Martin Vöhringer
transtec
Vice President, Mitglied der Geschäftleitung

Claus Triolo hatte die Ziele seiner Abteilung stets im Blick und half mit in anderen Bereichen besser zu werden.

DominiqueD
Dominique Donné
transtec
VP Sales & Business Development

I was responsible to set up the business unit “Intel Systems” at transtec AG in Tuebingen. We managed to set-up the complete BU within one year and boost business from 0 to 75 Mio. DM. Claus as one major team members and one of the architects of this fantastic achievement. He changed and optimzed the purchasing division, did set-up and installed the related processes, was able to reduce purchasing cost at a maximum. Claus is an absolute team player and very professional: I will always recommend Claus for any similar position.

DirkA
Dirk Andreas
transtec
Director Sales

I worked with Claus during my time at transtec and met him as a real professional doing an excellent job in purchasing. He brought many new ideas to our business and leveraging his huge network he was an important factor to the company’s sucess. If I was asked only three words to describe him I would choose : reliablility, creativity and professionalism.

GloriaL
Gloria Lewis
GE Healthcare
Global Sourcing Leader

Claus is an intelligent and articulate professional. He brings 100% dedication and thoughtfulness to his roles. He will raise and discuss alternatives, and spend time with a global team to find the best solutions. A pleasure to work with, and completely reliable.

LaurentB
Laurent Bonardi
GE Healthcare
Lead Program Integrator

I have worked with Claus as Engineering teammate in Hardware projects introduction: He was a key contact to get our suppliers involved early in our design phase, while providing opportunities to build long term relationship in addition to strategic vision. Claus has been leading several priorities with numerous suppliers for us thanks to his excellent communication skills.

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